We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
nice thanks
reçu
very quality product.. I like it..
The packaging is whole, everything was wrapped in an air bag. I took it for a gift, when unpacking it will be known if everything is inside. I hope it works out.
All clearly I liked my wife)
Very happy. I like everything. Makeup keeps during the day. LED set
Thank you very much! You're the best. The set is very beautiful! Packing is wonderful. it is ready gift for any lady. Shipping fast. Recommend!
Very cool cosmetics, everything is very high quality packed, the box really hurt a little, but all the contents in perfect condition arrived. Very nice powder, blush is also amazing, with a light shine. The eyeliner is bright, very convenient to apply, it holds well. The eyeliner is firm, but the color is beautiful. Mascara is liquid, when applied to the eyelash growth line, does not give volume and does not envy, but it extends well from the eyelashes stockings, slightly plucks the eyes at the same time. Lipstick in the sticker is soft with bright pigmentation, but not very persistent, does not freeze on the lips. Matte shine is very beautiful and strong enough, however the color does not match the store's picture at all, in life, it is much darker, dry lips. With a stick of shadows also came out some kind of confusion, came in another color version, the quality is not bad, the colors are well extinguished and enjoy each other, but pigmentation is not very strong, it is difficult to achieve a bright color. All cosmetics have no smell, did not cause allergies.
It came very quickly, probably there are warehouses in Russia .. Quality at altitude. Mascara is very good, I tried it, after washing it off flakes. Shadows are almost all with a small chimmer. It's good to hold on forever. Very good cosmetics. There was no allergy. Recommend
Отличный набор, всем довольны. Товар соответствует описанию.
perfecto todo
Wonderful! Took as a gift, to Kaliningrad in 2 weeks, delivery by the cdek service to the door. Thank you so much! Gift appreciated. All as in the picture.
Cosmetics are very good. Take it will not regret it.